Well-being and Mental Health Support

Sunday 29 March 2020

Web sites, numbers and spaces for children and young people when you/they feel a bit lost


Young Minds    https://youngminds.org.uk/   

This website includes tips for how to cope during the covid19 pandemic, including specific help for young people with anxiety, eating disorders, and OCD.

Texting service for young people: 

Help for young people: If you need urgent help text YM to 85258

All texts are answered by trained volunteers, with support from experienced clinical supervisors  Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

There is also a parents helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)


Kooth    https://www.kooth.com/

Free, safe and anonymous online support especially for children and young people. Counsellors available as well as articles to read. Users have to sign in with the county they live in, their gender and their age. This site is for children and young people under 26 years.

Monday – Friday 12pm – 10pm 

Saturday – Sunday 6pm – 10pm


Beat     https://www.beateatingdisorders.org.uk/ 

This website and helpline is for those with eating disorders. There are vlogs from users with tips as to how they are getting through difficult times.  Helplines are open 365 days a year from 12pm–8pm during the week, and 4pm–8pm on weekends and bank holidays.  Sometimes the lines are busy. If you can't get through immediately, please do try again or try their one-to-one web chat.

Helpline: 0808 801 0677 

Studentline: 0808 801 0811 

Youthline: 0808 801 0711 


Papyrus   https://papyrus-uk.org/   

This is a confidential help line and website for anyone under 35 who is experiencing feelings of suicide   

Hopeline number is 0800 068 4141   Or email [email protected] 


Child Line 08001111   https://www.childline.org.uk/get-support/contacting-childline/  

Free and confidential advice for under young person under19 . 

Young people can also send secure messages through the website which will reach trained counsellors.

The Zipit app from ChildLine can help young people when they are under pressure in flirting situations. It provides ways to respond to inappropriate texts and helps them stay safe.


The Mix

If you’re in crisis and need to talk, text THEMIX to 85258.

The Mix’s Crisis Messenger text service is available 24/7 and open to anyone aged 25 or under living in the UK. 


Switchboard   https://switchboard.lgbt/

This is for LGBT+ confidential support.  There is a phone number, email service and online chat. The Volunteers all identify as LGBT+.

phone: 0300 330 0630  Open 10:00-22:00 every day

email: [email protected] messages answered within 7 hours


Covid19 Support line (including mental health) 

Tel:  01204 483071



Crisis support for anyone in emotional distress 

Helpline: 08457 90 90 90

Support during covid19  https://www.samaritans.org/how-we-can-help/support-and-information/if-youre-having-difficult-time/if-youre-worried-about-your-mental-health-during-coronavirus-outbreak/


Cruse  https://www.cruse.org.uk/get-help/helpline   

Cruse offers support, advice and information to children, young people and adults when someone dies. 

The number is 0808 808 1677?

You can also email [email protected]


This website can help children and young people stay safe online:



If you need to report something you know you cannot keep to yourself:

CEOP  (child exploitation and online protection)  https://www.ceop.police.uk/safety-centre/  

(this is not a confidential line)